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We should consider creating document vaults for our customers in order for them to access all their communication with us. This will ensure they have a central repository they can always go to and they never have to worry about remembering to file their documents themselves. This is already on offer by competitors.
can we please have medical gap cover because honestly medical aids dont cover everything especially when it comes to consultations with specialists - consultations are R2000 and where does one truly get the money to cover the difference where the medical aid cannot cover????
Create avatars for for our customers who we have a copy of their ID or know what they look like to give a personal touch to our customers in this tech savvy age we live in and besides its fun - life is is short to be stiff