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Elib Funeral Product name - Sinqobile plan, Sinqobile means we have conquered. The Khubeka's have won & overcame and obstacles with plan. 2. Flagship Funeral Product features - Snazzy funeral plan, most financial savvy middle-class South Africans find such terms fascinating and they resonate. Snazzy means bright, modern…
For the Elib product for the Khubekas we might use NalaYomndeni: "Nala" means "plenty" or "abundance" in Zulu, speaking to the leagacy that will be remain for the family and "Yomndeni" means "of the family." "NalaYomndeni" speaks to our product providing plentiful or abundant support when breadwinners are no longer able to…
hello discussion 1
Could we consider a digital employee suggestion box. We can use a platform that can curate the questions or suggestions by identifying themes, removing duplicates and producing output that could inform perhaps HR or Exco or similar. For emerging themes, Eugene (or another Exco member) could put together a quick video, such…
Could we get customers to 'present' at town hall or similar forums where they share with all of Absa life where we have helped them or where they have experienced challenges with us? Customers might be prepared to come and speak to us collectively or do a short video. This will enable those of us that don't deal directly…
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We should remind clients via SMS if our systems fail to collect their debit orders and apologize.
Having a kiosk at all branches to receive policy documents via the kiosk and arrange special debit orders for missed premiums on life policies.
I believe we should become more competitive when it comes to our life Cover pricing and products that we offer i.e (joint life cover for married couples, educational and income protector plans etc.)